No, these are custom, hand-assembled timepieces crafted using high-quality
aftermarket parts and Japanese Seiko movements unless otherwise specified. We have no affiliation with any watch brands. If you have any questions, feel free to reach out.

Absolutely! We specialize in bespoke, custom-built timepieces. You can fully customize every detail of your watch including the bracelet, case, dial, hands, etc. Please contact us to discuss your vision and requirements.

Yes, all of our watches include a 12-month comprehensive warranty covering workmanship and defective parts. If you encounter any issues beyond this period, don’t hesitate to reach out—we're always here to help.

Every ModixTime watch comes with a complimentary black pillow leather box. More storage options can be explored on our "Accessories" page.

Every ModixTime watch comes with a complimentary resizing tool kit, making it easy to adjust the fit to your wrist. If you run into any trouble resizing it, feel free to reach out to us — we're happy to help!

Yes, we ship worldwide. You can select your country during checkout or by visiting
our homepage and choosing your preferred options.

Your confirmation email is automatically sent withing 1-5 minutes of placing your order. If you haven't received it after 24 hours, please check your spam or junk folder first, as it may have been redirected.

Still no luck? Feel free to contact us by email so we can verify the status of your order.

Orders are typically processed and shipped within 1–3 business days. Our standard
expedited shipping takes approximately 5–10 business days and is free of charge.

Yes, all orders include a tracking number, which will be emailed once the order has been shipped.

You can track your order through the 'TRACK YOUR ORDER' page on our website.

Yes, you may cancel your order as long as it has not yet been shipped. If you have
already received your order, you can initiate a return in accordance with our
return policy. Feel free to contact us, and we’ll do our best to assist you.

Yes, we accept returns/refunds for manufacturing defects. If your watch arrives faulty or defective, we’ll be happy to assist you with a refund, return or exchange depending on each case.

Our watches include extra links and are easily adjustable to ensure a comfortable
fit for any wrist size. If you need assistance with resizing, please reach out.